Delivery and Returns

From Me to You ! How is your package transported?

Your treasures are made on Mondays, Tuesdays, Thursdays and Fridays - Wednesdays are rest days and weekends are mostly all spent in salesperson mode at my shop :) if not with family…. In any case, I get to it as soon as possible, in the order of their arrival. It is best to count at least 3 days on the days where I am in production. (If you order on Friday or Saturday, the production will only start as of Monday ...) so be sure to calculate a little time if it is a gift and you have a deadline 

DSC00662.JPGI take great care in packing your treasures! What a pleasure to receive a small package in the mail, and open it to quickly to discover its contents! I want this moment to be as pleasant as possible, but I'm careful not to overdo it to minimize the impact on our environment.

The packages are grouped and shipped on Thursday mornings. During peak periods (November and December) the deliveries are almost daily in first come first serve order. The majority of my products are made in two days, but some products are slightly longer in production and if the delay were to exceed 72 hours after receipt of your payment, you will be notified by e -mail.

If offer a Standard shipping method at the lowest rate possible for international orders with tracking. This does not mean less quality, just I apply no surcharge and apply a partial discount. Once posted, you will get an email with your tracking number so you can follow its journey to you.

Returns

Mistakes happen, that's why I accept returns. Just send me your product in its oringal packaging and contact me so that we can see together how to proceed. In general, I send you a prepaid envelope for you to simply glide your intact and unworn product into. To answer any questions you might have : veroniquemckay@yahoo.fr