General Terms

Version 11/30/2016


The autoentrepreneur Véronique MCKAY publishes and operates the site. These conditions determine the terms of sale: from the ordering to the after-sales services, through the payment and delivery of the Manò-facto brand.

These Conditions of Sale govern all contracts concluded from the Internet site accessible at the url address They are between: autoentrepreneur Véronique MCKAY, registered under the number 52804101500017, whose registered office is rue Gabriel Knight - 69460 Vaux en Beaujolais, represented by Véronique MCKAY in his capacity as Manager, on the one hand and the special CLIENT, unprofessional aged at least 18 years and having the legal capacity to contract the other.
the CLIENT and will be called autoentrepreneur Véronique MCKAY collectively PARTIES.

the acquisition of property through this site implies acceptance by the buyer of these conditions of sale.

Article 1. Definitions

the terms mentioned below have in these GENERAL TERMS and CONDITIONS OF USE , the following meanings:

pRODUCTS: refers to all the products available on the website
SITE E-COMMERCE: means the website accessible at E-COMMERCE SITE includes all web pages hosted and products offered to CLIENTS.
VISITOR: any person browsing the site
CLIENT: is the co-contractor of the  Véronique MCKAY which guarantees that the quality of individual customer / consumer as defined by law and French law.
GENERAL TERMS and CONDITIONS OF USE: means this present contract agreed by the PARTIES.
DELIVERY is considered made on the date the first presentation of the GOODS to the delivery address mentioned in the order by the CUSTOMER.

Article 2. Purpose of the contract

these Terms are intended to fix the contractual provisions relating to the rights and obligations of the PARTIES under the sale of PRODUCTS performed on the SITE E-COMMERCE.

The language proposed for the conclusion of the contract is French.

Article 3. Archiving

contracts on the website (data for your control and conditions applicable on the date of your order) are archived for a period of 10 years. You can access the archived contracts upon request by e-mail at or by mail addressed to Customer Service - Rue Gabriel Chevallier. - 69460 Vaux en Beaujolais

Article 4. Changes in Terms

L autoentreprenor Véronique MCKAY may change at any time these Terms. The CUSTOMER may consult the nature of these modifications as soon as they are posted on the site. Only GTC published the day of the order shall apply.

Article 5. Nature of Terms

These Terms do not grant in any case the CUSTOMER quality employee, representative, agent or representative of autoentrepreneur Véronique MCKAY. The PARTIES further declare that these GCS may under no circumstances be regarded as a legal person of constitution or any legal entity, and any form of "affectio societatis" is formally excluded from their relationship.

Article 6. Terms of Scope

these Terms are applicable on the entire site, edited by Veronique autoentrepreneur MCKAY.

Article 7. Control

The CLIENT may submit an order via the website

when the customer places an order on the site, she/he must:

    register and login by filling a client account form


    fill the order form as a guest, which requested him are only information necessary to process the order.

The ordered products are sold in the stocks.

The DATASHEET informs the CUSTOMER the availability of PRODUCTS. Sometimes, exceptionally, a PRODUCT may not be available temporarily, after the confirmation of the order. The autoentrepreneur Véronique MCKAY undertakes to inform the CUSTOMER as soon as possible by mail, phone or email.

When the order of the CLIENT passed through the site is validated, autoentrepreneur Véronique MCKAY sent by email, confirming the control with a summary of the PRODUCTS ordered, and the delivery address attached to this order.

to take advantage of promotional offers, the CUSTOMER calculates each reduction by completing the coupon in a dedicated area of the ordering process. The coupon cannot be combined.

Article 8. Price and payment

All orders made payable to the order. The treatment of the past by the CLIENT command begins once the validated procedure.

By placing an order on the site, the CUSTOMER may make payment of the order by the following means:

    Credit Card
    Bank check (only for France metropolitan)
    Bank Transfer
    Gift card by the means of an assigned code after purchasing a gift card

Gift card

to make the payment by gift card, the CUSTOMER must be holder of a gift card where a single-use code, written on the back of the card was assigned. During the order process, the CUSTOMER must enter the code given in the box provided for this purpose. The code can only be used once regardless of value and regardless of the amount of the order. The code allows you to enjoy free shipping with no minimum purchase and is valid for 6 months from the date of purchase of the Gift Card.

PRODUCTS prices can change at any time depending on the tariff policy of the autoentrepreneur Véronique MCKAY. The PRODUCTS ordered are charged at prevailing prices at the time of the order (subject to a further alternative offer valid).

Displayed prices are in Euros ( "VAT not applicable, section 293 B of the CGI ")

The costs of processing and shipping are not included in the prices shown. The CLIENT will have the choice of several means of delivery, each associated with a cost to the CLIENT during his ordering process (see Article 9. Delivery).

Article 9. Delivery

The PRODUCTS sold on the mano-facto site. com are available worldwide.

The processing time and shipping of orders is 24 to 72 hours worked. The average delivery time to the CUSTOMER is 2 to 3 working days for Metropolitan France and Monaco, 4-5 working days for the rest of the world.

Shipping charges are extra to price indications. The exact amount of shipping is stated in the order process.

The CUSTOMER has several deliveries means subject to conditions at an order placed on the site.

Pricing conditions:

    European Union, Switzerland, Overseas and World

    International Registered mail:  4.50 € or more depending on the weight of the parcel.

Article 10. Retention of title and risk transfer

The transfer of ownership will take place after full payment of the price.

The transfer of risks of damage or loss of the goods will take place at the reception of the goods delivered.

Article 11. Right of withdrawal / returns

As a consumer, the Customer has a period of 14 days to exercise his right of withdrawal.

The withdrawal period is counted from the receipt of the CUSTOMER PRODUCTS. In the case of a service delivery order, the period runs from the acceptance of the offer by the CUSTOMER.

The CUSTOMER does not provide grounds for exercising the right of withdrawal. He will not suffer any penalty.

Methods of exercising the right of withdrawal:

In case of exercising the right of withdrawal, the Customer must return the PRODUCT at the following address:

Manò facto - Véronique MCKAY rue Gabriel Chevalier, 69460 Vaux in Beaujolais
return costs are borne exclusively by the CLIENT.

As soon as the Customer exercises his right of withdrawal, autoentrepreneur Véronique MCKAY will refund in a maximum period of 30 days from the withdrawal request and subject to receipt of the PRODUCTS returned in the form:

    either a credit valid on your next purchase
    either a check
    or a wire transfer to bank account

All returned products (product itself, but also original packaging) should be returned undamaged. Upon receipt of the package, Manò-facto considers the perfect condition of the returned merchandise. No returns will be accepted if the returned products have been visibly damaged or used by the client, and that such use or damage render the product unfit for sale. If the return is refused by Manò-facto, the Products will then be returned to the customer without the expense of the customer to claim any compensation or reimbursement right.

Return a product

CUSTOMER may return after a PRODUCT statutory withdrawal period for the following reasons:

    the PRODUCT does not match the PRODUCT ordered or description

Return Policy PRODUCT:

In case of exercise of the return of a PRODUCT, the CUSTOMER must return the PRODUCT to the following address:

Manò-facto - Véronique MCKAY, rue Gabriel Chevallier

69460 Vaux en Beaujolais

When the CUSTOMER is returning product, autoentrepreneur Véronique MCKAY will refund or exchange the within a maximum period of 30 days after receipt of the request of the CLIENT and subject to reception PRODUCTS returned in the form:

    either a credit valid on your next purchase.
    or a check.
    or a transfer to bank account.
    is exchanged against the same product.
    either to an exchange against a third party product.

All returned products (product itself, but also original packaging) should be returned undamaged. Upon receipt of the package, Manò-facto considers the perfect condition of the returned merchandise. No returns will be accepted if the returned products have been visibly damaged or used by the client, and that such use or damage render the product unfit for sale. If the return is refused by Manò-facto, the Products will then be returned to the customer without the expense of the customer to claim any compensation or reimbursement right.

Article 12. Protection of personal data and cookies

When browsing the site, the placing of an order by online, the visitor and / or CUSTOMER is brought to communicate with Véronique autoentrepreneur MCKAY of personal data.

The controller of personal data is autoentrepreneur Véronique MCKAY, whose details are found in the imprint.

Personal data collected via the mentioned means are used to achieve the treatment of orders and commercial relations. These data are also used for advertising purposes by Véronique autoentrepreneur MCKAY after obtaining the consent of the CUSTOMER / VISITOR. The autoentrepreneur may use personal data to meet appropriate to its legal obligations and / or regulations.

The recipients of the collected personal data are first autoentrepreneur Véronique MCKAY for order processing and management of the business relationship. The data may be transmitted to the payment service providers of secure payment, shipping or other business partners. In the event that this is required by law, the consent of VISTEUR / CLIENT is collected with the possibility of refusal of transmission of its contact data.

The VISTEUR / CUSTOMER has rights of access, rectification and opposition to processing of his personal data. To exercise their rights, the VISTEUR / CLIENT must send a request by email to the email address or by mail addressed to Customer Service Manò-facto -Véronique MCKAY - 8 Rue Gabriel Chevallier - 69460 Vaux en Beaujolais, with proof of identity

if the VISITOR / CLIENT no longer wishes to receive marketing by e-mail, it can at any time know by one of the following ways:

    Click on the unsubscribe link at the end of each email
    Send an email to


The site uses cookies. These are small text files saved on the hard drive of the VISITOR / CUSTOMER computer.

The cookies used on the site make it possible to offer you the following services: saving the basket, identification during a visit, memorization of consultations, personalization of the commercial offers that the site offers to the VISITOR / CUSTOMER according to his browsing history and orders.

Most cookies are intended to allow or facilitate navigation and are necessary for the site.

The use of cookies, own or third, not being necessarily necessary for the operation of the site, it requires the consent of the VISITOR / CUSTOMER.

The VISITOR / CUSTOMER can express his consent or oppose the use of cookies by configuring his connection device appropriately using the user's guide for his computer, mobile or tablet browser.

Article. 13 Intellectual property

All trademarks, texts, comments, works, illustrations and images, whether visual or sound, reproduced on the site are protected by copyright and image rights. They are the full and complete property of the self-employed Véronique MCKAY or of her partners.

Any reproduction or representation, in whole or in part, constitutes an infringement which may engage the civil and criminal liability of its author. Affixing a hypertext link to the site, using the technique known as framing or deep linking, is strictly prohibited. Any total or partial reproduction of the Manò-Factò catalog is strictly prohibited.

Article 14. Applicable law

In the event of a dispute, an amicable solution will be sought before any legal recourse. The preliminary search for an amicable solution does not interrupt the time limits for acting as a guarantee.

All relationships arising from connection and / or use of this site are subject to French law.