Legal Notice

Legal Notice

Manò Factò is a micro-enterprise registered under the name Maedup & Co. SIRET: 52804101500017 since 01/11/2010

Registered with the CMA under number 528 041 015RM 69

APE code 4778C

APRM code: 3213ZZ

Head Office: Veronique MCKAY, Rue Gabriel Chevalier (Le Bourge), 69460 VAUX EN BEAUJOLAIS


Manò Factò by Veronique MCKAY is a trademark registered in accordance with article L. 712-2 of the Intellectual Property Code under National Number: 16 4 295 544

Web hosting :

Greengeeks: 300% ecological accommodation generated by renewable energy.

The head office:
5739 Kanan Rd Suite 300
Agoura Hills, CA 91301

Personal data and cookies :

Information relating to your browsing may be recorded in text files called “Cookies” installed on your terminal.

Some cookies on our site are useful, even essential, for your internet browsing, because they enable personalization functions for customers and connection security functions.

Other cookies are used to improve your user experience by offering you services or offers corresponding to your interests. At no time is the use of cookies imposed on you and you can refuse their use at any time by configuring your Internet browser.

Design and production:

This online store was created by me using PrestaShop software with a purchased and adapted theme.


What materials do you use for your jewelry?

My jewelry is made of stainless steel, Zamak (zinc alloy), leather, wood, glass, resin, paper, synthetic paper, gold and silver leaf, photo-stable inks and slate: durable materials and without danger. You'll wear quality every time.

Are the pieces hypoallergenic?

Absolutely ! My stainless steel pieces are perfect for sensitive skin and are free from allergenic metals such as nickel.

Is there a guarantee on your products?

My jewelry is guaranteed for one year against manufacturing defects and against any possible allergic reaction. Peace and quiet are guaranteed!

How do interchangeable components work?

With my snap button system, changing your look has never been so easy and fun!

Can I personalize a design?

Yes, I can customize certain models. Contact me to create your unique piece!

Is the jewelry water resistant?

Yes, stainless steel is water resistant. However, to preserve the beauty of other materials, avoid prolonged bathing.

How do I maintain my jewelry?

A soft cloth and a little love is all it takes! Avoid chemicals and keep them dry.

What is your return policy ?

I firmly believe in the quality of my offer. So I offer a 30-day risk-free money back guarantee (return shipping costs excluded).

If for some reason you are not satisfied with your product, simply send it back to us and we will refund your money or exchange your product (the decision is yours), up to 30 days, no questions asked .

Please contact us first by email at and I will provide you with the appropriate return shipping address.

⚠️ Please note that return/exchange costs are your responsibility. I will not provide a return shipping label. ⚠️ Please also note that any returns sent to us without first contacting my customer service will not be accepted.

What is the delivery delay ?

It takes 2 business days if I have the jewelry in stock and ready to go and 3-4 days if I have to make it. (I work on demand and do not always create stock)

For Lifestyle items, which will be shipped separately, it takes 5-6 days.

Do you ship internationally?

Yes, I ship almost anywhere in the world.

*International orders are subject to import, customs duties and taxes, which are applied once your shipment reaches the destination country. I cannot predict what your particular costs might be. For more information about your country's custom policies, please contact your local customs office. All taxes, duties and customs fees are the responsibility of the recipient of the package. Your local carrier may be able to provide you with information on the accepted method of payment for duties, taxes and other charges collected upon delivery.

Do you have stores or only an online store?

I have a physical store in OINGT, in Beaujolais (69620) where I sell jewelry and exhibit designers from the region. The mugs, tote bags, wall art and cards on this site are only sold online at this time.

What should I do if I want to cancel my order?

Most items are processed within 6-8 hours. If you wish to cancel your order for any reason, please contact me within 24 hours.

What if I still need help?

Contact me through my support center and I will personally respond to your message as soon as possible.

What to do if a part breaks or is damaged?

Can I view a piece in person before purchasing?

Do you offer gift wrapping?

How often do you release new collections?

Do you have another question?

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